Private well users encouraged to conserve water
Due to the extreme dry conditions, three local conservation authorities have issued low water advisories. Users of private wells are encouraged to be prudent with their water use and avoid all unnecessary watering activities, including lawn watering.
Lower-than-normal rainfall and prolonged heat events have impacted water levels in these watersheds, including groundwater. The Mississippi Valley and South Nation conservation authorities have Level 2 warnings in place for their watershed areas, while the Rideau Valley Conservation Authority elevated their low-water level warning to a Level 3 on Tuesday, August 19.
The Ottawa River and the City’s municipal water system are not impacted by the extreme dry conditions.
City cannot enforce water restrictions on private wells
Wells are the sole responsibility of the property owner. The City of Ottawa, like other municipalities, does not regulate private wells and it cannot enforce water restrictions on private well users. Residents are advised to use their well water cautiously to ensure they can securely access enough water for their household and as an act of goodwill to protect their neighbours’ wells.
Should a resident encounter well issues
If you encounter extremely low water levels in your well or it is at risk of running dry, consult the Province of Ontario↗ website or with your local conservation authority:
In addition, visit OttawaPublicHealth.ca↗ for information about managing private wells, including well water testing.
Residents can also access City recreation facilities for potable water and access to showers during their hours of operation. Residents can visit the City’s Place listing page↗ for their nearest location and operating hours.
For more information on City programs and services, visit ottawa.ca↗, call 3-1-1 (TTY: 613-580-2401) or 613-580-2400 to contact the City using Canada Video Relay Service. You can also connect with us through Facebook↗, Bluesky↗, X (formerly Twitter)↗ and Instagram↗.