New recreation registration portal launched

The City’s Winter 2023 recreation and cultural programming and activities are now online in its new format as part of the transition to the new online registration platform.

Registration is Monday, December 5 at 9 pm for all aquatic activities and Wednesday, December 7 at 9 pm for all other programs and activities. Check out the site ahead of the registration dates by visiting register.ottawa.ca.

You can access the new system at register.ottawa.ca (English) and inscription.ottawa.ca (français).

If you have an active membership (fitness, swimming, sport, etc.) or participate in the Ottawa Hand in Hand financial assistance program, your account has been automatically transferred. You can follow the online instructions to retrieve a new password. Everyone else is asked to create a new account. Enter your email address, create a password and provide the necessary information – such as name, address, contact number and family members.

The Winter 2023 programming has a wide variety of activities, offered in English and French, for you and your family to stay active this winter – including:

  • Learn to swim (Swim City), power swim and aquatic certifications

  • Learn to skate

  • Sports and fitness, such as martial arts, soccer, and cross-country skiing

  • General interest, such as playgroups, dog obedience, dinosaur discovery

  • Instructional creative and performing arts, such as painting, music and dance

  • Inclusive Recreation programs for individuals with a disability

  • Virtual programming for real-time online activities

The new platform allows you to easily browse our selections and sort by activity, age, time, and location. By selecting the heart beside the activity and program, you can bookmark your favourite options by creating a wish list for easier retrieval on registration day.

You may want to pick a couple of options, as many programs will continue to fill up quickly. On registration night, select the enrol button to register into the activity and pay with your credit card.

Remember, while the platform allows greater capacity for more people to complete transactions at the same time, spaces in popular programs – like swimming – will still be snapped up quickly.

The new registration system will continue to evolve and improve. Your comments and ideas are welcomed as we continue our path forward to enhance your customer experience and keep you and your family active and engaged.

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