Ottawa Alert is now live!
The City of Ottawa and the Ottawa Police Service have launched a new public emergency notification system, and registration is now open↗.
Ottawa Alert↗ delivers urgent updates directly to residents, businesses, and visitors via text message, email, or mobile app. Subscribers will receive timely, location-based information and instructions during emergencies.
This system allows the City and Ottawa Police Service to communicate directly with registered users during and after emergencies to help protect lives, property, and the environment. This new tool will not replace existing methods the City uses to communicate, but a new option to enhance effective communication.
How to register
To sign-up, either download the app from the Apple Store↗ or Google Play Store↗ or register online↗ with a phone number or email address.
Subscribers can choose how they want to receive alerts – either through the Alertable app, email, SMS or telephone.
Types of alerts
Ottawa Alert will be used by the City of Ottawa and Ottawa Police Service to share critical safety instructions, emergency updates, and recovery information – such as a shelter opening or dangerous areas to avoid after severe events.
City of Ottawa will send notifications for emergency recovery updates, safety instructions, and advisory alerts for high-impact situations.
Ottawa Police Service will send notifications for critical public safety alerts and information on ongoing investigations or threats.
Benefits of subscribing
Like all municipalities across Canada, Ottawa is experiencing more frequent and complex emergencies, staying informed is more important than ever. Ottawa Alert is a new emergency notification tool that enables the City of Ottawa and Ottawa Police Service to deliver direct, timely information to residents.
Subscribers can:
• Customize the specific geographic locations and types of alerts they receive
• Receive notifications in English or French, with automatic translation into 30+ languages via the app
• Access a platform that meets WCAG 2.0 AA accessibility standards
More information visit Ottawa Alert↗ for more information, including how to sign up and what to do when you receive an emergency notification.